How do I redeem my goodwill voucher?
HouseTrip became part of the TripAdvisor Holiday Rentals family in April 2016. As part of this transition we have launched a new HouseTrip website, therefore, the process for redeeming your goodwill voucher has changed.
If you have been offered a goodwill voucher, you will be able to redeem it in a few simple steps:
Make a new booking on the HouseTrip website
Make a note of your booking ID (starts with BR)
Call us on +44 2037524637 to have the goodwill voucher redeemed.