- What is TripAdvisor Payment Protection?
- What to do if you need to make a complaint
- How do I review a rental?
- Where can I find recommendations of places to stay?
- When will I receive my refund?
- How do I contact TripAdvisor Rentals?
- How do I make changes to my booking?
- What should I do if my booking is in a hurricane-affected area?
- What should I do if an emergency situation might affect my booking?
- How do damage deposits work?
- Why haven’t I received my damage deposit back yet?
- How can I get a VAT invoice for my booking?
- My flight has been cancelled and I can't go on my holiday. What should I do?
- Why is my billing agreement with PayPal cancelled?
- What are the changes to data protection law and how do they affect me?
- Why was my booking cancelled?
- Can I bring a pet to the property I'd like to book/have booked?
- Why was my booking request declined and when will I get my money back?
- How do I report the property owner/manager's conduct?
- Why can't I call the property owner/manager before booking?
- Can I pay for my holiday in installments?
- Where can I find check-in details and other arrival information for my stay?
- How do I log in to Manage my booking?
- How much will I be refunded?
- How do I claim a refund?
- What is a tourist licence and how does this affect my booking?
- Why have I not received my refund?
- Do I need a rental agreement before booking a rental?
- Why do I get an error when I try to pay for my booking?
- How do I book a rental?
- I can't pay the balance for my holiday in time, what should I do?
- What if I can't access the property when I arrive?
- How do I report a problem with my stay?
- Can I confirm my booking instantly?
- What is TripAdvisor's guest booking fee?
- How do automated balance payments work?
- How do I pay for my holiday?
- Do I need travel insurance?
- What should I do if I can’t contact the property owner/manager?
- How do I edit the dates/number of people on my booking?
- How do I find out more information about the property/my holiday?
- I missed my balance payment. What should I do?
- The property owner/manager wants to change my booking - what are my options?
- How do I cancel my booking? (for guests)
- What if the owner and I can’t reach an agreement on a damage deposit claim?
- The property owner/manager wants to add a fee to my booking - what are my options?
- I can't find the property I booked online. What should I do?
- Where can I see the owner's cancellation policy?
- Where do I make the balance payment?
- I’m having trouble making my balance payment. What should I do?
- The owner wants to cancel my booking. What should I do?
- Why is my quote higher than the price shown on the listing?
- How can I retract my booking request?
- What is the cooling-off period?
- My booking was cancelled - where am I going to stay?
- My booking was cancelled due to an overdue payment
- How do I make a Payment Protection claim?
- What should I do if the owner makes a claim on my damage deposit?
- How do I redeem my goodwill voucher?
- How do I contact the property owner/manager?
- My booking request was declined. When will I get my money back?
- What if the property owner/manager asks me to pay in a different way?
- How do I search for a holiday home?
- How do I know what it will cost for my stay?
- How do I know if my booking is confirmed?
- Is my holiday insured with Payment Protection?
- How do I report the property owner's/manager's conduct?
- Why was my booking request declined?
- How are prices for short breaks calculated?
- What if I'm asked to pay someone other than the named advertiser?
- What is a quote? (for travellers)
- How quickly will I receive a response?
- How do I know my booking is safe?
- What is the difference between 'Book your stay' and 'Contact the owner'?
- How do private rooms work? (for guests)