Important: The spread of COVID-19 may be impacting your travel plans. To change your travel dates, please contact the owner. We’re doing everything we can to adapt to the rapidly changing government advice and travel restrictions. As such, we are taking steps in these unprecedented circumstances to provide more flexibility to travellers. Visit our help centre to see your options: About the coronavirus outbreak (COVID-19)

How do I pay for my holiday?

Once you’ve found the rental you want to book, pay online by credit or debit card, or PayPal to be covered by Payment Protection

What are my payment options?
Depending on the property owner or manager’s settings, you may be asked to pay for your booking in two installments, booking deposit and booking balance, or pay the full balance in advance. 

How do I secure and pay for my booking?
There are two ways to secure and pay for your booking.:

  • Submit a booking request. Insert your payment details on the booking page. As soon as you submit your request, the stated amount will be pre-authorised* on your credit or debit card account, giving the property owner or manager 24 hours to accept your request. Once they do, the pre-authorised amount will be charged and your booking will be confirmed

  • Send an enquiry. if you are not ready to book, you can send the property owner/ manager an enquiry from their listing page. Once you are both happy with the conditions, the owner will send you a quote which includes all booking details and allows you to make a payment and secure your booking

If you’ve only paid a booking deposit, you can see when your payment is due on the 
Manage my Booking page or the confirmation email we’ll send you. 

How can I make the balance payment for my holiday?
If you paid the booking deposit by credit or debit card, we will collect payment from the same card 10 days before your balance is due. See more information here.
You can pay your balance by clicking Pay balance on 
Manage my Booking any time before the deadline shown on the page. You can pay using the same or different payment method. 
Please note: If you miss the payment before the deadline, your booking will be automatically cancelled by our system.


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