How do I redeem my goodwill voucher?

HouseTrip became part of the TripAdvisor Holiday Rentals family in April 2016. As part of this transition we have launched a new HouseTrip website, therefore, the process for redeeming your goodwill voucher has changed.

If you have been offered a goodwill voucher, you will be able to redeem it in a few simple steps:

  1. Make a new booking on the HouseTrip website

  2. Make a note of your booking ID (starts with BR)

  3. Call us on +44 2037524637 to have the goodwill voucher redeemed.


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